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This book has been written for those who receive or are likely to receive RTI applications from the citizens of India. Many officials lack knowledge of the RTI Act, 2005. Some know the law but are not sure how to apply it while processing the RTI applications received by them. Many feel harassed and frightened. This book aims at equipping operating officials with practical knowledge to make their RTI experience painless. I have included, in this second edition, many templates, for the benefit of various officials designated under the Act, especially the PIOs and APIOs. I hope these will help them in expeditious processing of applications and appeals. Lakshmy Chandrasekaran Iyer Mumbai September, 2022